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Terms of service

Welcome to Stitchco!

These Terms of Service (“Terms”) govern your use of our website and services. When you shop with us, you’re agreeing to the following terms, so please read them carefully. If you have any questions, reach out anytime at info@stitchco.com.

1. Access and Accounts

To use our site and place orders, you represent that you are at least the age of majority in your state or province of residence. You agree that the information you provide (like shipping and billing details) is complete and accurate. You’re responsible for keeping your account login details safe.

2. Our Products

We work hard to represent our products as accurately as possible, but please note that colors and textures may look slightly different depending on your screen. Product details (like materials and availability) may change without notice.

3. Orders and Payments

When you place an order, you’re making an offer to purchase. Stitchco reserves the right to accept or decline any order. You’ll receive an email confirmation once your order is accepted and processed. Please double-check your details before submitting your order — we may not be able to make changes once it’s placed.

You agree to provide current, complete, and accurate payment information. By submitting an order, you represent that:

  • You’re authorized to use the payment method provided.

  • Charges will be honored by your payment provider.

  • You’ll pay all charges, including taxes, shipping, and handling.

4. Shipping and Delivery

We ship orders within the United States (continental U.S. only at this time). Delivery times are estimates only — we’re not liable for delays caused by carriers or circumstances outside our control once the package has left our warehouse.

5. Returns and Refunds

Our policies for returns and refunds are outlined separately in our Return Policy. Please review them carefully before making a purchase.

6. Intellectual Property

All text, images, designs, logos, and content on this site belong to Stitchco and are protected by intellectual property laws. You may not use or reproduce them without our written consent.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are outside our control, so we’re not responsible for their content, accuracy, or policies.

8. Feedback and Reviews

If you share feedback, reviews, or suggestions with us, you grant Stitchco the right to use, modify, and publish that content to help improve our services and products.

9. Prohibited Uses

You agree not to use our site or services for any unlawful purpose, to violate intellectual property rights, to harass others, or to attempt to bypass the site’s security.

10. Limitation of Liability

Stitchco is not liable for indirect, incidental, or consequential damages that result from your use of our site or products. Our liability is limited to the amount you paid for the product in question.

11. Governing Law

These Terms are governed by the laws of the state in which Stitchco is headquartered (Arkansas, USA).

12. Changes to These Terms

We may update these Terms occasionally. Any changes will be posted here, with the date updated. By continuing to use our services, you agree to the revised terms.

13. Contact Information

Questions about the Terms of Service?
Email us at: info@stitchco.com